Security services agreement (guards, patrols) template

Security Services Agreement

Parties: Security Provider · Client

1. Purpose

This agreement sets out the terms on which the Security Provider (the “Provider”) supplies security services, such as guarding, patrols or event security, at the Client’s site described below, with its own staff.

2. Site and services

Site: [[Address and description of the site]]

Services: [[Type of service, e.g. static guarding, mobile patrols, event security, alarm response]]

Number of guards and posts: [[Number of staff and where they are posted]]

Hours and schedule: [[Days, hours and patrol rounds]]

Staff are on duty for the full hours stated. Any change to the services or the hours is agreed as described under Changes and cancellation.

3. Licences and authority

The Provider holds, and keeps for the whole term, every licence, registration and authorisation that the law requires for the security services it offers and for its staff, and shows proof on request: [[Licence or registration of the Provider, or none required]]

Its staff act only within the powers that the law gives to private security staff. They use force only as the law allows and then no more than is necessary, and they call the police or the emergency services whenever a crime or an emergency requires it. The Client does not ask the staff to do anything unlawful.

4. Security staff

The Provider selects, trains, equips, supervises and pays its staff, who are its employees or subcontractors, and it alone is responsible for them as employer, including wages, taxes, social contributions, insurance and work permits. Staff wear the uniform and identification that the law and the Provider require and are checked and trained for their tasks as the law requires. The Client may ask for a person to be replaced for a stated reason, and the Provider does so within [[7]] days, or sooner where safety requires it. If a guard cannot attend, the Provider provides a suitable replacement for the whole shift.

5. Site rules and post orders

The Client gives the Provider its written site rules and instructions for each post, known as post orders: [[Attachment, or none]] The Provider makes sure that its staff know them. The Client gives instructions through [[Name or role of the Client’s contact]] and changes the post orders in writing or in electronic form. The Provider need not follow an instruction that would be unlawful or unsafe, and tells the Client if it declines one.

6. Access, keys and equipment

The Client gives the Provider the keys, access cards, codes and equipment needed for each post, against a signed receipt. The Provider records who holds them, uses them only for the services, does not copy them and returns them at the end. Equipment that the Provider supplies, such as radios, torches or vehicles, stays its own and is kept in good order. A lost key or card is reported to the Client within [[24]] hours.

7. Reports, incidents and emergencies

Staff keep a log of each shift and report incidents, alarms, damage and safety hazards to the Client’s contact without delay, and in writing within [[24]] hours. In an emergency staff alert the emergency services and the Client’s contact, protect people before property and preserve evidence. Staff are not required to put themselves in danger to protect property. Records and any camera recordings are kept, shared and deleted as the law requires, and the Client is responsible for the notices that the law requires at its site.

8. Fees and payment

The Client pays the fees shown in the price schedule of this contract, per hour, per post or per patrol, on the payment terms stated in this contract. Overtime, work on public holidays, extra cover and call-outs are charged at the rates in the price schedule. Where the law requires tax, it is added. The Provider may adjust the fees once a year with [[60]] days’ notice in writing or in electronic form.

9. Changes and cancellation

The Client may ask to change the hours, the number of staff or the site with [[7]] days’ notice, and the Provider agrees to reasonable requests, with the matching change in the price schedule. If the Client cancels a booked shift with less than [[48]] hours’ notice, it pays [[a stated share of the shift fee]]. The Provider may suspend the services after notice if an invoice stays unpaid [[14]] days after its due date.

10. Insurance and liability

The Provider holds liability insurance for damage and injury caused by its staff, with cover of at least [[Amount]] per claim, and the insurance that the law requires for its staff, and shows proof on request. It is liable for damage that its staff cause through fault. The Provider does not promise that no theft, damage or incident will happen; it provides the services with reasonable care. Except for intent, gross negligence, personal injury or where the law does not allow a limitation, each party’s liability for other loss is limited to [[Amount, e.g. the fees for the previous 12 months]].

11. Confidentiality and conduct

The Provider and its staff keep confidential what they see or learn at the site, including security arrangements, codes, people and business information, and do not use it for any other purpose. Staff behave professionally and respectfully towards everyone at the site, do not consume alcohol or drugs on duty and do not use the Client’s property for themselves. These duties continue after the agreement ends.

12. Term and termination

This agreement starts on the effective date and runs for [[12]] months. It continues for further periods of [[12]] months unless either party gives notice of non-renewal at least [[2]] months before the end of the current period. Either party may end it earlier with [[1]] month’s notice in writing or in electronic form, or at once if the other party seriously breaches it and does not remedy the breach within [[7]] days of being asked to, or if the Provider loses a licence that it needs. On the last day the Provider returns all keys, cards, codes and documents of the Client.

13. Changes and notices

This contract, including its price schedule, is the entire agreement on the security services. Changes are valid only if both parties agree to them in writing or in electronic form. Notices go to the addresses stated for the parties, or to another address a party has notified.

14. Governing law and disputes

This agreement is governed by the law stated under Governing law. The parties will first try to settle any dispute in good faith. Otherwise the courts stated under Jurisdiction decide, unless mandatory law provides otherwise.

Payment terms

The Provider invoices [[monthly in arrears]], and the Client pays within [[14]] days of receiving the invoice, by bank transfer to the account stated on the invoice.

Governing law

[[Country or state whose law applies]]

Jurisdiction

[[Courts that decide disputes, e.g. the courts of your city]]