Access Control / Account Request

A one-page request for a system account or access rights: what, how much, why, for how long, who approves, a security acknowledgement and a block for IT to record what it did.

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Access Control / Account Request: infographic with a sketch of the document, when to use it, common mistakes and the country versions.
3 signatures, 2 checklists.

Country versions

  • International
  • United States *
  • Korea *
  • Japan *
  • Germany *

* check with local advice

A template, not advice.

Read more

What it is

An access request form is the paper trail behind a login. It records who asked for access to which system, what exactly they need, why, for how long, who approved it and who set it up. In a small business that trail is what lets you answer, months later, why a person still has access to the payroll folder. It is also the first thing a customer, an auditor or an insurer asks to see when you say that you control access.

The form leads you to ask for the least access that does the job: a named system, a level (read, edit, approve or administrator), the exact folders or functions, and an end date if the need is temporary. The days of temporary access are counted for you, and a review interval is recorded so that access does not quietly outlive its reason. A short security acknowledgement and a block for IT to note what was done close the loop. The form never asks for a password, and it grants nothing by itself: the system owner and IT decide what is set up. It is a general template, not legal or security advice.

When to use it
  • A new starter, a contractor or an intern needs accounts.
  • Someone changes role and needs different, or fewer, permissions.
  • Temporary access is needed for cover, a project or an audit and should expire on a date.
  • A leaver's access has to be removed and the removal recorded.
  • A customer or auditor asks how access to their data is controlled.
How to fill it in
  1. Choose the type of request: new, change, extend temporary access or remove. For a change or removal enter the existing user name, never the password.
  2. Name the system and describe exactly which data, folders or functions you need. Pick the lowest access level that works.
  3. Say how sensitive the most sensitive data is that you will see, and write the reason in terms of a task, a role or a project.
  4. Choose permanent or temporary. For temporary access set the end date and check the days counted.
  5. Read the acknowledgements and tick them, or tick them on the printout.
  6. Have the line manager, and the system or data owner if that is someone else, approve and sign.
  7. Pass the form to IT. IT records the result, the date, the ticket and the next review. File it where the next review will find it.
Common mistakes
  • Asking for "the same as a colleague" instead of what the job needs.
  • Requesting administrator rights where edit rights would do.
  • Leaving temporary access without an end date, so that it never ends.
  • Writing the password on the form or sending it by email.
  • Having the request approved by the requester or by someone with no authority over the system.
  • Never reviewing access. It piles up when people change roles.
  • Forgetting to remove access when someone leaves, and to record that it was removed.
Steps at a glance
  1. Fill in
  2. Check the preview
  3. Save as PDF, Word or Excel
Country versions

Pick the country you need. Each version uses the wording and layout commonly found there; a version marked “check with local advice” should be read by someone who knows the local rules before it is used.

  • International (XX): Written in English, Korean, Japanese, German
  • United States (US): Written in English – check with local advice
  • Korea (KR): Written in Korean, English – check with local advice
  • Japan (JP): Written in Japanese, English – check with local advice
  • Germany (DE): Written in German, English – check with local advice

Designs

The same form in several designs. The fields and the wording stay the same; only the look changes.

  • Boxed form
  • Ledger
  • Compact
  • Banner
  • Warm
  • Plain (black and white)
  • Modern
  • Formal
  • Side band
  • Classic
  • Minimal
  • Executive

Your details fill it in

Fields that ask for your name, address or company details are filled from My details, so you do not type them again; you can still change any field for one form. Signed in, your details stay in your account; otherwise they stay in this browser only. A passport, identity or social security number is never saved.

Questions

Does this form give me access?
No. It records a request and an approval. The system owner and IT decide what is set up, and they may grant less than you asked for.
How often should access be reviewed?
It depends on the risk. Administrator access and access to sensitive data are often reviewed every three months, other access once a year. The form lets you pick every 3, 6 or 12 months; your own policy decides.
Who should approve the request?
The line manager confirms that the work needs the access. The owner of the system or data confirms that the access is appropriate. In a small firm they may be the same person, but never the requester.
Can I use it when someone leaves?
Yes. Choose "Remove access or account", name the systems, and let IT record the date it was done. That record is the proof that the access ended.
Is this form enough for ISO 27001 or a SOC 2 audit?
QuoteBill cannot say. A standard asks for a whole set of controls, and a signed request with a dated review is one piece of evidence among others. We make no claim of conformity; ask your auditor what they need to see.
Is this form legal, tax or accounting advice?
No. It is a template: it gives you the usual structure and wording, not advice. Rules differ by country and case, so have someone qualified read anything that matters before you sign, send or file it.
Which countries and designs does it come in?
It comes in 5 country versions: International, United States, Korea, Japan, and Germany. 12 designs.

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A form is a template, not legal, tax or accounting advice. Rules differ by country and case.